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Getting past no: negotiating in difficult situations

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Grouped Work ID2ed87c0f-04aa-4497-6647-ded540972466
Grouping Titlegetting past no negotiating in difficult situations
Grouping Authorury william
Grouping Categorybook
Last Grouping Update2020-07-10 07:32:19AM
Last Indexed2020-07-11 07:44:30AM

Solr Details

authorUry, William
author_displayUry, William
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Southeast Regional - Adult Non-fiction
West Regional - Adult Non-fiction
display_descriptionWe all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover.
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literary_form_fullNon Fiction
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Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
ils:283091BookBooksRevised edition.EnglishBantam Books, 2007.189 pages ; 21 cm
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title_displayGetting past no : negotiating in difficult situations
title_fullGetting past no : negotiating in difficult situations / William Ury
title_shortGetting past no
title_subnegotiating in difficult situations