Difficult conversations: how to discuss what matters most
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Contributors:
ISBN:
9780143137597
9780143118442
9780140288520
9780143118442
9780140288520
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Grouping Information
Grouped Work ID | 7a7d60ff-e2f5-2a6b-eed7-efade36ba1c6 |
---|---|
Grouping Title | difficult conversations how to discuss what matters most |
Grouping Author | douglas stone |
Grouping Category | book |
Grouping Language | English (eng) |
Last Grouping Update | 2024-04-19 11:23:55AM |
Last Indexed | 2024-04-20 03:09:13AM |
Solr Fields
accelerated_reader_point_value
0
accelerated_reader_reading_level
0
auth_author2
Fisher, Roger, 1922-
Heen, Sheila
Patton, Bruce
Heen, Sheila
Patton, Bruce
author
Stone, Douglas, 1958-
author2-role
Fisher, Roger,1922-
Heen, Sheila
Heen, Sheilaauthor.|Author
Patton, Bruce
Patton, Bruceauthor.|Author
Heen, Sheila
Heen, Sheilaauthor.|Author
Patton, Bruce
Patton, Bruceauthor.|Author
author_display
Stone, Douglas
available_at_catalog
Athens Drive Community
Eva H. Perry Regional
Morrisville Community
Northeast Regional
Oberlin Regional
West Regional
Eva H. Perry Regional
Morrisville Community
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Oberlin Regional
West Regional
collection_catalog
Adult Non-Fiction
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Athens Drive Community - Adult Non-Fiction
East Regional - Adult Non-Fiction
Eva H. Perry Regional - Adult Non-Fiction
Fuquay-Varina Community - Adult Non-Fiction
Green Road Community - Adult Non-Fiction
Holly Springs Community - Adult Non-Fiction
Morrisville Community - Adult Non-Fiction
Northeast Regional - Adult Non-Fiction
Oberlin Regional - Adult Non-Fiction
West Regional - Adult Non-Fiction
East Regional - Adult Non-Fiction
Eva H. Perry Regional - Adult Non-Fiction
Fuquay-Varina Community - Adult Non-Fiction
Green Road Community - Adult Non-Fiction
Holly Springs Community - Adult Non-Fiction
Morrisville Community - Adult Non-Fiction
Northeast Regional - Adult Non-Fiction
Oberlin Regional - Adult Non-Fiction
West Regional - Adult Non-Fiction
display_description
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"--
"The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ℗ʺ Decipher the underlying structure of every difficult conversation ℗ʺ Start a conversation without defensiveness ℗ʺ Listen for the meaning of what is not said ℗ʺ Stay balanced in the face of attacks and accusations ℗ʺ Move from emotion to productive problem solving"--
format_catalog
Book
format_category_catalog
Books
id
7a7d60ff-e2f5-2a6b-eed7-efade36ba1c6
isbn
9780140288520
9780143118442
9780143137597
9780143118442
9780143137597
last_indexed
2024-04-20T07:09:13.933Z
lexile_score
-1
literary_form
Non Fiction
literary_form_full
Non Fiction
local_callnumber_catalog
158.2 STONE
owning_library_catalog
Wake County Public Libraries
owning_location_catalog
Athens Drive Community
East Regional
Eva H. Perry Regional
Fuquay-Varina Community
Green Road Community
Holly Springs Community
Morrisville Community
Northeast Regional
Oberlin Regional
West Regional
East Regional
Eva H. Perry Regional
Fuquay-Varina Community
Green Road Community
Holly Springs Community
Morrisville Community
Northeast Regional
Oberlin Regional
West Regional
primary_isbn
9780143137597
publishDate
2010
2023
2023
publisher
Penguin Books
recordtype
grouped_work
subject_facet
Interpersonal communication
Interpersonal communication -- Case studies
Interpersonal communication -- Case studies
title_display
Difficult conversations : how to discuss what matters most
title_full
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen ; [foreword by Roger Fisher]
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher
title_short
Difficult conversations
title_sub
how to discuss what matters most
topic_facet
Case studies
Interpersonal communication
Interpersonal communication
Solr Details Tables
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record_details
Bib Id | Format | Format Category | Edition | Language | Publisher | Publication Date | Physical Description | Abridged |
---|---|---|---|---|---|---|---|---|
ils:277080 | Book | Books | 10th anniversary ed., 2nd ed | English | Penguin Books | 2010 | xxxiii, 315 p. ; 20 cm. | |
ils:778379 | Book | Books | Revised edition | English | Penguin Books | 2023 | 400 pages ; 18 cm |
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