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Crucial conversations: tools for talking when stakes are high

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ISBN:
9780071775304
9780071771320
9780071473026
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Grouping Information

Grouped Work IDe2305cc8-d2f3-e900-6090-d50cac5b0be3
Grouping Titlecrucial conversations tools for talking when stakes are high
Grouping Authorkerry patterson
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2021-01-16 07:34:09AM
Last Indexed2021-01-16 07:47:22AM
Novelist Primary ISBNnone

Solr Details

accelerated_reader_point_value0
accelerated_reader_reading_level0
auth_author2Patterson, Kerry, 1946-
authorKerry Patterson
author2-rolePatterson, Kerry,1946-
author_display
available_at_catalogCameron Village Regional
Express Library Fayetteville St.
Fuquay-Varina Community
Leesville Community
North Regional
Northeast Regional
Wake Forest Community
West Regional
collection_catalogAdult Non-Fiction
Wake County Training Supplement
detailed_location_catalogCameron Village Regional - Adult Non-fiction
Cary Regional - Adult Non-fiction
East Regional - Adult Non-fiction
Eva H. Perry Regional - Adult Non-fiction
Express - Fayetteville St. - Wake County Training Supplement
Fuquay-Varina Community - Adult Non-fiction
Leesville Community - Adult Non-fiction
North Regional - Adult Non-fiction
Northeast Regional - Adult Non-fiction
Southeast Regional - Adult Non-fiction
WCPL - Adult Non-fiction
Wake Forest Community - Adult Non-fiction
West Regional - Adult Non-fiction
display_descriptionFrom the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
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primary_isbn9780071775304
publishDate2012
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subject_facetInterpersonal communication
Interpersonal relations
title_displayCrucial conversations : tools for talking when stakes are high
title_fullCrucial Conversations Tools for Talking When Stakes are High
Crucial conversations : tools for talking when stakes are high / Kerry Patterson [and others]
title_shortCrucial conversations
title_subtools for talking when stakes are high
topic_facetBusiness
Interpersonal communication
Interpersonal relations
Nonfiction