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Crucial conversations: tools for talking when stakes are high

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ISBN:
9780071775304
9780071771320
9780071473026
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Grouped Work IDe2305cc8-d2f3-e900-6090-d50cac5b0be3
Grouping Titlecrucial conversations tools for talking when stakes are high
Grouping Authorkerry patterson
Grouping Categorybook
Grouping LanguageEnglish (eng)
Last Grouping Update2021-10-18 10:37:06AM
Last Indexed2021-10-18 10:38:34AM
Novelist Primary ISBNnone

Solr Details

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auth_author2Patterson, Kerry, 1946-
authorKerry Patterson
author2-rolePatterson, Kerry,1946-
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Express Library Fayetteville St.
Northeast Regional
Village Regional
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Wake County Training Supplement
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Northeast Regional - Adult Non-fiction
Village Regional Library - Adult Non-fiction
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display_descriptionFrom the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
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primary_isbn9780071775304
publishDate2012
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McGraw-Hill,
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subject_facetInterpersonal communication
Interpersonal relations
title_displayCrucial conversations : tools for talking when stakes are high
title_fullCrucial Conversations Tools for Talking When Stakes are High
Crucial conversations : tools for talking when stakes are high / Kerry Patterson [and others]
title_shortCrucial conversations
title_subtools for talking when stakes are high
topic_facetBusiness
Interpersonal communication
Interpersonal relations
Nonfiction