Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
(OverDrive MP3 Audiobook, OverDrive Listen)

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Published:
Penguin Random House Audio Publishing Group 2012
Format:
OverDrive MP3 Audiobook, OverDrive Listen
Edition:
Unabridged
Street Date:
11/20/2012
Language:
English
ISBN:
9780449807101
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Citations
APA Citation (style guide)

Jacob Tomsky. (2012). Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Unabridged Penguin Random House Audio Publishing Group.

Chicago / Turabian - Author Date Citation (style guide)

Jacob Tomsky. 2012. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Penguin Random House Audio Publishing Group.

Chicago / Turabian - Humanities Citation (style guide)

Jacob Tomsky, Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Penguin Random House Audio Publishing Group, 2012.

MLA Citation (style guide)

Jacob Tomsky. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Unabridged Penguin Random House Audio Publishing Group, 2012.

Note! Citation formats are based on standards as of July 2010. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Grouped Work ID:
73283737-0355-659d-0143-1ccdb4375cd5
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Date Added:
Apr 23, 2014 16:02:39
Date Updated:
Dec 15, 2018 15:27:06
Last Metadata Check:
Dec 15, 2018 15:28:35
Last Metadata Change:
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Last Availability Change:
Dec 10, 2018 22:27:01

OverDrive Product Record

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        Jacob Tomsky is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he has mastered every facet of the business, worked in many departments, and received multiple promotions for his service. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York.

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        Jacob Tomsky is a dedicated veteran of the hospitality business. Well-spoken, uncannily quick on his feet, and no more honest than he needs to be, he has mastered every facet of the business, worked in many departments, and received multiple promotions for his service. Born in Oakland, California, to a military family, Tomsky now lives in Brooklyn, New York.

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publishDate
2012-11-20T00:00:00-05:00
edition
Unabridged
publishDateText
11/20/2012
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shortDescription

In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.

Jacob Tomsky has worked in hotels for more than a decade, doing everything from valet parking to manning the front desk. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room service, cleaned your toilet, denied you a late check out, given you a wake-up call, eaten M&Ms out of your mini-bar, laughed at your jokes, and taken your money. And in Heads in Beds, he pulls back the curtain on the hospitality business, revealing the crazy yet compelling reality of an industry we think we know. It is an incredibly funny, authentic, and irreverent chronicle of the highs and lows of hotel life and boy, is there a market for it: in 2010, the American lodging industry generated $127.7 billion in revenue. ...

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title
Heads in Beds
fullDescription

In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.
Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in "hospitality" for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know.

Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who's seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department's dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it's like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.

Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you'll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

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Formats
OverDrive MP3 Audiobook
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