Crucial Conversations: Tools for Talking When Stakes are High
(OverDrive MP3 Audiobook, OverDrive Listen)

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Author:
Patterson, Kerry
Author:
Grenny, Joseph
Author:
McMillan, Ron
Author:
Switzler, Al
Narrator:
Fields, Anna
Status:
Available from OverDrive
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Published:
McGraw-Hill 8/02
Format:
OverDrive MP3 Audiobook, OverDrive Listen
Edition:
Abridged
Street Date:
06/18/02
Language:
English
ISBN:
9780071473026
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Citations
APA Citation (style guide)

Kerry Patterson. (802). Crucial Conversations: Tools for Talking When Stakes are High. Abridged McGraw-Hill.

Chicago / Turabian - Author Date Citation (style guide)

Kerry Patterson. 802. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill.

Chicago / Turabian - Humanities Citation (style guide)

Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill, 802.

MLA Citation (style guide)

Kerry Patterson. Crucial Conversations: Tools for Talking When Stakes Are High. Abridged McGraw-Hill, 802.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
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Date Added:
May 31, 2018 09:22:36
Date Updated:
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OverDrive Product Record

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        Kerry Patterson, Joseph Grenny, Ron McMillan,and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.

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edition
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title
Crucial Conversations
fullDescription

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

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shortDescription

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or...

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