Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality
(Adobe EPUB eBook, Kindle Book, OverDrive Read)

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Author:

Tomsky, Jacob

Status:

Available from OverDrive

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Published:

Knopf Doubleday Publishing Group 2012

Format:

Adobe EPUB eBook, Kindle Book, OverDrive Read

Street Date:

11/20/2012

Language:

English

ISBN:

9780385535649

ASIN:

B0086MKQSU

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Library	Owned	Available
Shared Digital Collection	9	9

Citations

APA Citation (style guide)

Jacob Tomsky. (2012). Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Knopf Doubleday Publishing Group.

Chicago / Turabian - Author Date Citation (style guide)

Jacob Tomsky. 2012. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Knopf Doubleday Publishing Group.

Chicago / Turabian - Humanities Citation (style guide)

Jacob Tomsky, Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Knopf Doubleday Publishing Group, 2012.

MLA Citation (style guide)

Jacob Tomsky. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality. Knopf Doubleday Publishing Group, 2012.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.

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OverDrive Product Record

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role: Author
name: Jacob Tomsky

title

Heads in Beds

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Heads in Beds A Reckless Memoir of Hotels Hustles and SoCalled Hospitality

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A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality

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title

Heads in Beds

fullDescription

In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.
“Highly amusing."—New York Times

Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know.

Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge.
Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.

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