Getting past no: negotiating in difficult situations
(Book)
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Status:
Athens Drive Community - Adult Non-Fiction
158.5 URY
East Regional - Adult Non-Fiction
158.5 URY
North Regional - Adult Non-Fiction
158.5 URY
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Athens Drive Community - Adult Non-Fiction
158.5 URY
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East Regional - Adult Non-Fiction
158.5 URY
On Shelf
North Regional - Adult Non-Fiction
158.5 URY
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Northeast Regional - Adult Non-Fiction
158.5 URY
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More Details
Published:
New York : Bantam Books, 2007.
Format:
Book
Edition:
Revised edition.
Physical Desc:
189 pages ; 21 cm
Language:
English
ISBN:
9780553371314, 9780553371314, 9780553371314, 0553371312 (pbk.) :, 0553371312, 9780553371314 (pbk.), 0553371312 (pbk.)
Notes
Bibliography
Includes bibliographical references.
Description
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover.
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Citations
APA Citation (style guide)
Ury, W. (2007). Getting past no: negotiating in difficult situations. Revised edition. New York, Bantam Books.
Chicago / Turabian - Author Date Citation (style guide)Ury, William. 2007. Getting Past No: Negotiating in Difficult Situations. New York, Bantam Books.
Chicago / Turabian - Humanities Citation (style guide)Ury, William, Getting Past No: Negotiating in Difficult Situations. New York, Bantam Books, 2007.
MLA Citation (style guide)Ury, William. Getting Past No: Negotiating in Difficult Situations. Revised edition. New York, Bantam Books, 2007.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
95798930-7c09-e4ec-f0c5-5aedfe522bc7
Record Information
Last Horizon Extract Time | Mar 04, 2024 09:03:02 PM |
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Last File Modification Time | Mar 06, 2024 03:09:52 AM |
Last Grouped Work Modification Time | Mar 06, 2024 03:09:35 AM |
MARC Record
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245 | 1 | 0 | |a Getting past no :|b negotiating in difficult situations /|c William Ury. |
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264 | 1 | |a New York :|b Bantam Books,|c 2007. | |
300 | |a 189 pages ;|c 21 cm | ||
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504 | |a Includes bibliographical references. | ||
505 | 0 | |a I. Getting ready. 1. Overview: breaking through barriers to cooperation --- 2. Prologue: prepare, prepare, prepare ---- II. Using the breakthrough strategy. 3. Don't react: go to the balcony --- 2. Don't argue: step to their side --- 3. Don't reject: reframe --- 4. Don't push: build them a golden bridge --- 5. Don't escalate: use power to educate ---- III. Turning adversaries into partners. 1. Conclusion: turning adversaries into partners --- 2. Appendix: preparation worksheet. | |
520 | |a We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover. | ||
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