Getting past no: negotiating in difficult situations
(Book)

Book Cover
Average Rating
Author:
Status:
Athens Drive Community - Adult Non-Fiction
158.5 URY
East Regional - Adult Non-Fiction
158.5 URY
North Regional - Adult Non-Fiction
158.5 URY
Also in This Series
Copies
Location
Call Number
Status
Athens Drive Community - Adult Non-Fiction
158.5 URY
On Shelf
East Regional - Adult Non-Fiction
158.5 URY
On Shelf
North Regional - Adult Non-Fiction
158.5 URY
On Shelf
Northeast Regional - Adult Non-Fiction
158.5 URY
On Shelf
West Regional - Adult Non-Fiction
158.5 URY
Checked out
More Details
Published:
New York : Bantam Books, 2007.
Format:
Book
Edition:
Revised edition.
Physical Desc:
189 pages ; 21 cm
Language:
English
ISBN:
9780553371314, 9780553371314, 9780553371314, 0553371312 (pbk.) :, 0553371312, 9780553371314 (pbk.), 0553371312 (pbk.)

Notes

Bibliography
Includes bibliographical references.
Description
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover.
Reviews from GoodReads
Loading GoodReads Reviews.
Citations
APA Citation (style guide)

Ury, W. (2007). Getting past no: negotiating in difficult situations. Revised edition. New York, Bantam Books.

Chicago / Turabian - Author Date Citation (style guide)

Ury, William. 2007. Getting Past No: Negotiating in Difficult Situations. New York, Bantam Books.

Chicago / Turabian - Humanities Citation (style guide)

Ury, William, Getting Past No: Negotiating in Difficult Situations. New York, Bantam Books, 2007.

MLA Citation (style guide)

Ury, William. Getting Past No: Negotiating in Difficult Situations. Revised edition. New York, Bantam Books, 2007.

Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
95798930-7c09-e4ec-f0c5-5aedfe522bc7
Go To GroupedWork

Record Information

Last Horizon Extract TimeMar 04, 2024 09:03:02 PM
Last File Modification TimeMar 06, 2024 03:09:52 AM
Last Grouped Work Modification TimeMar 06, 2024 03:09:35 AM

MARC Record

LEADER03198cam a2200553 a 4500
001ocn145950735
003OCoLC
00520190820153400.0
008070605s2007    nyu      b    000 0 eng  
010 |a  2007276503
020 |a 9780553371314
020 |a 9780553371314
020 |a 9780553371314
020 |a 0553371312 (pbk.) :|c $9.95
020 |a 0553371312
020 |a 9780553371314 (pbk.)
020 |a 0553371312 (pbk.)
0291 |a NZ1|b 11464524
0291 |a AU@|b 000044521143
0291 |a HEBIS|b 211967858
0291 |a DEBBG|b BV023477429
0291 |a AU@|b 000051827919
035 |a (OCoLC)145950735
040 |a DLC|b eng|c DLC|d BTCTA|d DEBBG|d CNMBL|d ALAUL|d BDX|d OCLCF|d UtOrBLW
049 |a NXAA
05000|a BF637.N4|b U79 2007
08204|a 158/.5|2 22
084 |a QP 300|2 rvk
084 |a CV 3500|2 rvk
0920 |a 158.5 URY
1001 |a Ury, William
24510|a Getting past no :|b negotiating in difficult situations /|c William Ury.
250 |a Revised edition.
264 1|a New York :|b Bantam Books,|c 2007.
300 |a 189 pages ;|c 21 cm
336 |a text|b txt|2 rdacontent
337 |a unmediated|b n|2 rdamedia
338 |a volume|b nc|2 rdacarrier
504 |a Includes bibliographical references.
5050 |a I. Getting ready. 1. Overview: breaking through barriers to cooperation --- 2. Prologue: prepare, prepare, prepare ---- II. Using the breakthrough strategy. 3. Don't react: go to the balcony --- 2. Don't argue: step to their side --- 3. Don't reject: reframe --- 4. Don't push: build them a golden bridge --- 5. Don't escalate: use power to educate ---- III. Turning adversaries into partners. 1. Conclusion: turning adversaries into partners --- 2. Appendix: preparation worksheet.
520 |a We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover.
650 0|a Negotiation
939 |a ODC|b COM2621156BT|c 1
949 |b 32046810885140|c SYSANFI|d 158.5 URY|l ADR|n 5465613|o 0|s i|w 11/26/2014|x 15|y PBK
949 |b 32046810885066|c SYSANFI|d 158.5 URY|l ERL|n 5465605|o 0|s i|w 11/26/2014|x 14|y PBK
949 |b 32046810885132|c SYSANFI|d 158.5 URY|l NER|n 5465612|o 0|s i|w 11/26/2014|x 17|y PBK
949 |b 32046303871029|c SYSANFI|d 158.5 URY|l NOR|n 7156757|o 0|s i|w 08/20/2019|x 7|y PBK
949 |b 32046810884986|c SYSANFI|d 158.5 URY|l WRL|n 5465597|o 0|s o|w 11/26/2014|x 17|y PBK
999 |a 283091