Dealing with people you can't stand: how to bring out the best in people at their worst
(Book)
Author:
Contributors:
Status:
1 copy, 6 people are on the wait list.
Copies
Location
Call Number
Status
Southeast Regional - Adult Non-Fiction
158 BRINK
Checked out
More Details
Published:
New York : McGraw-Hill, [2012].
Format:
Book
Edition:
Revised and expanded third edition.
Physical Desc:
xvii, 283 pages : illustrations ; 25 cm
Language:
English
ISBN:
9780071785723, 0071785728
Notes
Bibliography
Includes bibliographical references.
Description
The classic guide to bringing out the best in people at their worst?updated with even more can?t-standable people! Dealing with People You Can?t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you?re likely to experience today. Learn how to get things done and get along when you?re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people? s minds, hearts, and deepest needs Apply ?take-charge? skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people Whether you?re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can?t Stand gives you the tools for bringing out the best in people at their worst.
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Citations
APA Citation (style guide)
Brinkman, R., & Kirschner, R. (2012). Dealing with people you can't stand: how to bring out the best in people at their worst. Revised and expanded third edition. New York, McGraw-Hill.
Chicago / Turabian - Author Date Citation (style guide)Brinkman, Rick and Rick Kirschner. 2012. Dealing With People You Can't Stand: How to Bring Out the Best in People At Their Worst. New York, McGraw-Hill.
Chicago / Turabian - Humanities Citation (style guide)Brinkman, Rick and Rick Kirschner, Dealing With People You Can't Stand: How to Bring Out the Best in People At Their Worst. New York, McGraw-Hill, 2012.
MLA Citation (style guide)Brinkman, Rick and Rick Kirschner. Dealing With People You Can't Stand: How to Bring Out the Best in People At Their Worst. Revised and expanded third edition. New York, McGraw-Hill, 2012.
Note! Citation formats are based on standards as of July 2022. Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy.
Staff View
Grouped Work ID:
63844e45-a359-2f11-40cf-101fc6c75cd6
Record Information
| Last Horizon Extract Time | Mar 26, 2024 10:23:58 AM |
|---|---|
| Last File Modification Time | Mar 26, 2024 10:23:59 AM |
| Last Grouped Work Modification Time | Mar 26, 2024 10:23:57 AM |
MARC Record
| LEADER | 03603cam a2200409 a 4500 | ||
|---|---|---|---|
| 001 | ocn772122060 | ||
| 003 | OCoLC | ||
| 005 | 20160905142500.0 | ||
| 008 | 120419t20122012nyua b 000 0 eng | ||
| 010 | |a 2012016233 | ||
| 020 | |a 9780071785723 | ||
| 020 | |a 0071785728 | ||
| 035 | |a (OCoLC)772122060|z (OCoLC)793213248|z (OCoLC)813850741|z (OCoLC)863249888|z (OCoLC)868249685 | ||
| 040 | |a DLC|b eng|c DLC|d YDX|d BTCTA|d BDX|d OCLCO|d BWX|d QBX|d UKMGB|d CDX|d TTS|d OCLCF|d MYPMP|d OCLCQ|d KJ6|d UtOrBLW | ||
| 042 | |a pcc | ||
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| 050 | 0 | 0 | |a HM1106|b .B75 2012 |
| 082 | 0 | 0 | |a 302.3|2 23 |
| 092 | |a 158 BRINK | ||
| 100 | 1 | |a Brinkman, Rick | |
| 245 | 1 | 0 | |a Dealing with people you can't stand :|b how to bring out the best in people at their worst /|c Rick Brinkman and Rick Kirschner. |
| 250 | |a Revised and expanded third edition. | ||
| 264 | 1 | |a New York :|b McGraw-Hill,|c [2012] | |
| 264 | 4 | |c Ã2012 | |
| 300 | |a xvii, 283 pages :|b illustrations ;|c 25 cm | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a unmediated|b n|2 rdamedia | ||
| 338 | |a volume|b nc|2 rdacarrier | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Introduction -- The 10 (+ 3) most unwanted list -- The lens of understanding -- The road to hell is paved with good intentions -- From conflict to cooperation -- Listen to understand -- Reach a deeper understanding -- Speak to be understood -- Get what you project and expect -- How to change your attitude -- The tank -- The sniper -- The know-it-all -- The think-they-know-it-all -- The grenade -- The yes person -- The maybe person -- The nothing person -- The whiner -- The no person -- The judge -- The meddler -- The martyr -- What if people can't stand you? -- Communication and the challenge of technology -- The eight ounces of prevention in phone communication -- The eight ounces of prevention in e-mail communication -- Afterword: How to take the big step of applying the little steps in this book. | |
| 520 | 3 | |a The classic guide to bringing out the best in people at their worst?updated with even more can?t-standable people! Dealing with People You Can?t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you?re likely to experience today. Learn how to get things done and get along when you?re dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people? s minds, hearts, and deepest needs Apply ?take-charge? skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people Whether you?re dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can?t Stand gives you the tools for bringing out the best in people at their worst. | |
| 650 | 0 | |a Interpersonal relations | |
| 650 | 0 | |a Interpersonal communication | |
| 650 | 0 | |a Psychology, Industrial | |
| 700 | 1 | |a Kirschner, Rick | |
| 949 | |b 32046207977401|c SYSANFI|d 158 BRINK|l SER|n 5814832|o 0|s o|w 03/08/2016|x 17|y PBK | ||
| 999 | |a 707813 | ||
